C. Bruce Kavan

1999
4	EE	Margaret T. O'Hara, Richard T. Watson, C. Bruce Kavan: Managing the three Levels of Change. IS Management 16(3): 63-70 (1999)
1998
3	EE	Richard T. Watson, Leyland F. Pitt, C. Bruce Kavan: Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies. MIS Quarterly 22(1): (1998)
1997
2	EE	Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan: Measuring Information Systems Service Quality: Concerns for a Complete Canvas. MIS Quarterly 21(2): (1997)
1995
1	EE	Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan: Service Quality: A Measure of Information System Effectiveness. MIS Quarterly 19(2): (1995)

Coauthor Index

1	Margaret T. O'Hara	[4]
2	Leyland F. Pitt	[1] [2] [3]
3	Richard T. Watson	[1] [2] [3] [4]