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C. Bruce Kavan

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1999
4EEMargaret T. O'Hara, Richard T. Watson, C. Bruce Kavan: Managing the three Levels of Change. IS Management 16(3): 63-70 (1999)
1998
3EERichard T. Watson, Leyland F. Pitt, C. Bruce Kavan: Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies. MIS Quarterly 22(1): (1998)
1997
2EELeyland F. Pitt, Richard T. Watson, C. Bruce Kavan: Measuring Information Systems Service Quality: Concerns for a Complete Canvas. MIS Quarterly 21(2): (1997)
1995
1EELeyland F. Pitt, Richard T. Watson, C. Bruce Kavan: Service Quality: A Measure of Information System Effectiveness. MIS Quarterly 19(2): (1995)

Coauthor Index

1Margaret T. O'Hara [4]
2Leyland F. Pitt [1] [2] [3]
3Richard T. Watson [1] [2] [3] [4]

Copyright © Sun May 17 03:24:02 2009 by Michael Ley (ley@uni-trier.de)