| |
| 2005 | ||
|---|---|---|
| 2 | Anupama Kalyan, Srividya Gopalan, Sridhar Varadarajan: A Multicycle Context Model using Oracles and Microsituations for Contact Centers. IMSA 2005: 191-196 | |
| 1 | EE | Anupama Kalyan, Srividya Gopalan, V. Sridhar: Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers. PerCom Workshops 2005: 3-7 |
| 1 | Srividya Gopalan | [1] [2] |
| 2 | V. Sridhar | [1] |
| 3 | Sridhar Varadarajan | [2] |