2005 | ||
---|---|---|
2 | Minna Rollins, Wesley J. Johnston: A Conceptual Framework for the Use of Customer Knowledge in Business-to-Business Markets. ECKM 2005: 503-509 | |
1 | Aberdeen Leila Borders, Wesley J. Johnston: eCRM in a Manufacturing Environment. Encyclopedia of Information Science and Technology (II) 2005: 966-971 |
1 | Aberdeen Leila Borders | [1] |
2 | Minna Rollins | [2] |