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2 | EE | Foad Iravani, Baris Balcioglu: Approximations for the M/GI/N+GI type call center. Queueing Syst. 58(2): 137-153 (2008) |
1 | EE | Foad Iravani, Baris Balcioglu: On priority queues with impatient customers. Queueing Syst. 58(4): 239-260 (2008) |
1 | Baris Balcioglu | [1] [2] |