| |
| 2004 | ||
|---|---|---|
| 2 | Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick Lallement, Zhongdong Zhang: Building Agents to Serve Customers. AI Magazine 25(3): 47-60 (2004) | |
| 2003 | ||
| 1 | Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick Lallement, Zhongdong Zhang: Building Agents for the Customer Service Front. IAAI 2003: 35-42 | |
| 1 | Mihai Barbuceanu | [1] [2] |
| 2 | Mark S. Fox | [1] [2] |
| 3 | Yannick Lallement | [1] [2] |
| 4 | Zhongdong Zhang | [1] [2] |