| |
| 2004 | ||
|---|---|---|
| 1 | EE | Yun Bae Kim, Chang Hun Lee, Jaebum Kim, Gyutai Kim, Jong Seon Hong: Empirical Analysis for Individual Behavior of Impatient Customers in a Call Center. AsiaSim 2004: 334-342 |
| 1 | Gyutai Kim | [1] |
| 2 | Jaebum Kim | [1] |
| 3 | Yun Bae Kim | [1] |
| 4 | Chang Hun Lee | [1] |