| 2009 |
|---|
| 6 | EE | Bernd Heinrich,
Matthias Henneberger,
Susanne Leist,
Gregor Zellner:
The process map as an instrument to standardize processes: design and application at a financial service provider.
Inf. Syst. E-Business Management 7(1): 81-102 (2009) |
| 2008 |
|---|
| 5 | EE | Matthias Henneberger,
Bernd Heinrich,
Florian Lautenbacher,
Bernhard Bauer:
Semantic-Based Planning of Process Models.
Multikonferenz Wirtschaftsinformatik 2008 |
| 2007 |
|---|
| 4 | | Bernd Heinrich,
Marcus Kaiser,
Mathias Klier:
Metrics for Measuring Data Quality - Foundations for an Economic Data Quality Management.
ICSOFT (ISDM/EHST/DC) 2007: 87-94 |
| 2004 |
|---|
| 3 | EE | Bernd Heinrich,
Robert Winter:
A strategy modelling technique for financial services.
ECIS 2004 |
| 2003 |
|---|
| 2 | | Markus Helfert,
Bernd Heinrich:
Analyzing Data Quality Investments in CRM: a Model-Based Approach.
IQ 2003: 80-95 |
| 1 | | Bernd Heinrich,
Markus Helfert:
Nützt Datenqualität wirklich im CRM? - Wirkungszusammenhänge und Implikationen.
Wirtschaftsinformatik (2) 2003: 231-254 |
