Didier Gutacker
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2001
1
EE
Stefan Kuhlins
, Didier Gutacker: Web-Enabled Voice over IP Call Center. An Open Source Based Implementation.
ICN (2) 2001
: 590-598
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1
Stefan Kuhlins
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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