| |
| 2005 | ||
|---|---|---|
| 3 | Babita Gupta, Lakshmi S. Iyer: Theoretical Framework for CRM Outsourcing. Encyclopedia of Information Science and Technology (V) 2005: 2841-2845 | |
| 2003 | ||
| 2 | EE | Manju Ahuja, Babita Gupta, Pushkala Raman: An empirical investigation of online consumer purchasing behavior. Commun. ACM 46(12): 145-151 (2003) |
| 2000 | ||
| 1 | Babita Gupta, Lakshmi S. Iyer: Knowledge management systems: an imperative for supporting the e-commerce customer. IRMA Conference 2000: 904-905 | |
| 1 | Manju Ahuja | [2] |
| 2 | Lakshmi S. Iyer | [1] [3] |
| 3 | Pushkala Raman | [2] |