2008 |
6 | EE | Evangelos Grigoroudis,
Charalambos Litos,
Vassilis Moustakis,
Yannis Politis,
Loukas Tsironis:
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach.
European Journal of Operational Research 187(3): 1346-1357 (2008) |
2007 |
5 | EE | Yannis Siskos,
Evangelos Grigoroudis,
Evangelia Krassadaki,
Nikolaos F. Matsatsinis:
A multicriteria accreditation system for information technology skills and qualifications.
European Journal of Operational Research 182(2): 867-885 (2007) |
4 | EE | Panagiotis Kyriazopoulos,
Athanasios Spyridakos,
Evangelos Grigoroudis,
Yannis Siskos,
Denis Yannacopoulos:
The quality of e-services: Measuring satisfaction of Internet customers.
Operational Research 7(2): 233-254 (2007) |
2004 |
3 | EE | Evangelos Grigoroudis,
Yannis Siskos:
A survey of customer satisfaction barometers: Some results from the transportation-communications sector.
European Journal of Operational Research 152(2): 334-353 (2004) |
2002 |
2 | EE | Evangelos Grigoroudis,
Yannis Siskos:
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method.
European Journal of Operational Research 143(1): 148-170 (2002) |
2000 |
1 | EE | Evangelos Grigoroudis,
Yannis Siskos,
Olivier Saurais:
TELOS: a customer satisfaction evaluation software.
Computers & OR 27(7-8): 799-817 (2000) |