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2002 | ||
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2 | EE | Judith R. Gordon, Steven R. Gordon: Information Technology Service Delivery: an International Comparison. IS Management 19(1): 62-70 (2002) |
2000 | ||
1 | EE | Judith R. Gordon, Steven R. Gordon: Structuring the Interaction Between it and Business Units: Prototypes for Service Delivery. IS Management 17(1): 1-10 (2000) |
1 | Steven R. Gordon | [1] [2] |