Terrence W. Epperson
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2008
1
EE
Terrence W. Epperson,
Alan Zemel
: Reports, requests, and recipient design: The management of patron queries in online reference chats.
JASIST 59
(14): 2268-2283 (2008)
Coauthor
Index
1
Alan Zemel
[
1
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)