| |
| 2004 | ||
|---|---|---|
| 1 | EE | Nils Einar Eide, Andreas N. Blaafadt, Baard H. Rehn Johansen, Frode Eika Sandnes: DIGIMIMIR: A Tool for Rapid Situation Analysis of Helpdesk and Support Email. LISA 2004: 21-32 |
| 1 | Andreas N. Blaafadt | [1] |
| 2 | Baard H. Rehn Johansen | [1] |
| 3 | Frode Eika Sandnes | [1] |