Shutao Dong
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2008
1
EE
Shutao Dong,
Kevin Zhu
: The Business Value of CRM Systems: A Resource-Based Perspective.
HICSS 2008
: 277
Coauthor
Index
1
Kevin Zhu
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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