| |
| 2007 | ||
|---|---|---|
| 1 | EE | Paulo J. de Freitas Filho, Geovani Ferreira da Cruz, Rui Seara, Guilherme Steinmann: Using simulation to predict market behavior for outbound call centers. Winter Simulation Conference 2007: 2247-2251 |
| 1 | Paulo J. de Freitas Filho | [1] |
| 2 | Rui Seara | [1] |
| 3 | Guilherme Steinmann | [1] |