Andréa Wattky Crestan

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2006

1 EE Gilles Neubert, Andréa Wattky Crestan, Abdelaziz Bouras: From Order to Delivery: An Integrated Process Approach for Customer Satisfaction. APMS 2006: 337-345

2006
1	EE	Gilles Neubert, Andréa Wattky Crestan, Abdelaziz Bouras: From Order to Delivery: An Integrated Process Approach for Customer Satisfaction. APMS 2006: 337-345

Coauthor Index

1 Abdelaziz Bouras [1]

2 Gilles Neubert [1]