2002 | ||
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2 | EE | Yooncheong Cho, Il Im, Starr Roxanne Hiltz, Jerry Fjermestad: An Analysis of Online Customer Complaints: Implications for Web Complaint Management. HICSS 2002: 176 |
2001 | ||
1 | EE | Jia Shen, Starr Roxanne Hiltz, Kung-E Cheng, Yooncheong Cho, Michael Bieber: Collaborative Examinations for Asynchronous Learning Networks: Evaluation Results. HICSS 2001 |
1 | Michael Bieber (Michael P. Bieber) | [1] |
2 | Kung-E Cheng | [1] |
3 | Jerry Fjermestad | [2] |
4 | Starr Roxanne Hiltz | [1] [2] |
5 | Il Im | [2] |
6 | Jia Shen | [1] |