| |
| 2003 | ||
|---|---|---|
| 2 | EE | Te-King Chien, Tien-Hsiang Chang, Chao-Ton Su: Did your efforts really win customers' satisfaction? Industrial Management and Data Systems 103(4): 253-262 (2003) |
| 2002 | ||
| 1 | EE | Te-King Chien, Chin-Ho Su, Chao-Ton Su: Implementation of a customer satisfaction program: a case study. Industrial Management and Data Systems 102(5): 252-259 (2002) |
| 1 | Tien-Hsiang Chang | [2] |
| 2 | Chao-Ton Su | [1] [2] |
| 3 | Chin-Ho Su | [1] |