| |
| 2008 | ||
|---|---|---|
| 2 | EE | Roy J. Byrd, Mary S. Neff, Wilfried Teiken, Youngja Park, Keh-Shin F. Cheng, Stephen C. Gates, Karthik Visweswariah: Semi-automated logging of contact center telephone calls. CIKM 2008: 133-142 |
| 2005 | ||
| 1 | EE | Stephen C. Gates, Wilfried Teiken, Keh-Shin F. Cheng: Taxonomies by the numbers: building high-performance taxonomies. CIKM 2005: 568-577 |
| 1 | Roy J. Byrd | [2] |
| 2 | Stephen C. Gates | [1] [2] |
| 3 | Mary S. Neff | [2] |
| 4 | Youngja Park | [2] |
| 5 | Wilfried Teiken | [1] [2] |
| 6 | Karthik Visweswariah | [2] |