Bert P. K. Chen
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2001
1
EE
Bert P. K. Chen,
Shane G. Henderson
: Two Issues in Setting Call Centre Staffing Levels.
Annals OR 108
(1-4): 175-192 (2001)
Coauthor
Index
1
Shane G. Henderson
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
