2004 | ||
---|---|---|
1 | EE | Tung-Shou Chen, Rong-Chang Chen, Tsui-Yun Chang: A Research to Increase Users' Satisfaction and Loyalty Based on the Customer Satisfaction Index: A Case Study on the National Taichung Institute of Technology's Library. ICADL 2004: 574-583 |
1 | Rong-Chang Chen | [1] |
2 | Tung-Shou Chen | [1] |