S.-W. Chang
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2003
1
Ruey-Shun Chen
,
Chia-Chen Chen
, S.-W. Chang: Achieving customer service efficiency through web-based help desk system.
IJCAT 17
(2): 121-128 (2003)
Coauthor
Index
1
Chia-Chen Chen
[
1
]
2
Ruey-Shun Chen
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
