2006 | ||
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2 | EE | Gholamreza Torkzadeh, Jerry Cha-Jan Chang, Gregory W. Hansen: Identifying issues in customer relationship management at Merck-Medco. Decision Support Systems 42(2): 1116-1130 (2006) |
2000 | ||
1 | EE | Jerry Cha-Jan Chang, William R. King: The development of measures to assess the performance of the information systems function: a multiple-constituency approach. ICIS 2000: 640-646 |
1 | Gregory W. Hansen | [2] |
2 | William R. King | [1] |
3 | Gholamreza Torkzadeh | [2] |