| |
| 2008 | ||
|---|---|---|
| 2 | EE | Jonathan Burez, Dirk Van den Poel: Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department. Expert Syst. Appl. 35(1-2): 497-514 (2008) |
| 2007 | ||
| 1 | EE | Jonathan Burez, Dirk Van den Poel: CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services. Expert Syst. Appl. 32(2): 277-288 (2007) |
| 1 | Dirk Van den Poel | [1] [2] |