| |
| 2004 | ||
|---|---|---|
| 1 | EE | Nicola Millard, Paul K. Buckley, Faye Skinner, Rosita Venousiou: A Home Page Is Where the Heart Is: Using Games Based Design Techniques to Enhance Contact Centre Interfaces. ICEC 2004: 393-397 |
| 1 | Nicola Millard | [1] |
| 2 | Faye Skinner | [1] |
| 3 | Rosita Venousiou | [1] |