| |
| 2004 | ||
|---|---|---|
| 1 | EE | Kathy Keeling, Susan Beatty, Peter McGoldrick, Linda A. Macaulay: Face Value? Customer Views of Appropriate Formats for Embodied Conversational Agents (ECAs) in Online Retailing. HICSS 2004 |
| 1 | Kathy Keeling | [1] |
| 2 | Linda A. Macaulay | [1] |
| 3 | Peter McGoldrick | [1] |