2008 | ||
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31 | Claudio Bartolini, Akhil Sahai, Jacques Philippe Sauvé: Proceedings of BDIM 2008, 3rd IEEE/IFIP International Workshop on Business-Driven IT Management, April 7, 2008, Salvador, Brazil IEEE 2008 | |
30 | EE | Weverton Luis da Costa Cordeiro, Guilherme Sperb Machado, Fabrício Girardi Andreis, Alan Diego Santos, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, David Trastour: A Runtime Constraint-Aware Solution for Automated Refinement of IT Change Plans. DSOM 2008: 69-82 |
29 | EE | Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi: SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process. DSOM 2008: 83-94 |
28 | EE | Guilherme Sperb Machado, F. F. Daitx, Weverton Luis da Costa Cordeiro, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, Akhil Sahai, David Trastour, Katia B. Saikoski: Enabling rollback support in IT change management systems. NOMS 2008: 347-354 |
27 | EE | Weverton Luis da Costa Cordeiro, Guilherme Sperb Machado, F. F. Daitx, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Akhil Sahai, Claudio Bartolini, David Trastour, Katia B. Saikoski: A template-based solution to support knowledge reuse in IT change design. NOMS 2008: 355-362 |
26 | EE | Claudio Bartolini, Jacques Philippe Sauvé: IT Service Management and Business-Driven IT Management. NOMS 2008 |
2007 | ||
25 | Claudio Bartolini, Akhil Sahai, Jacques Philippe Sauvé: Proceedings of BDIM 2007, 2nd IEEE/IFIP International Workshop on Business-Driven IT Management, May 21, 2007, Munich, Germany IEEE 2007 | |
24 | Boualem Benatallah, Fabio Casati, Dimitrios Georgakopoulos, Claudio Bartolini, Wasim Sadiq, Claude Godart: Web Information Systems Engineering - WISE 2007, 8th International Conference on Web Information Systems Engineering, Nancy, France, December 3-7, 2007, Proceedings Springer 2007 | |
23 | EE | David Trastour, Maher Rahmouni, Claudio Bartolini: Activity-Based Scheduling of IT Changes. AIMS 2007: 73-84 |
22 | EE | Gilad Barash, Claudio Bartolini, Liya Wu: Measuring and Improving the Performance of an IT Support Organization in Managing Service Incidents. BDIM 2007: 11-18 |
21 | EE | Antão Moura, Jacques Philippe Sauvé, Claudio Bartolini: Research Challenges of Business-Driven IT Management. BDIM 2007: 19-28 |
20 | EE | Rodrigo Rebouças, Jacques Philippe Sauvé, Antão Moura, Claudio Bartolini, David Trastour: A decision support tool to optimize scheduling of IT changes. Integrated Network Management 2007: 343-352 |
19 | EE | Maher Rahmouni, Claudio Bartolini, Abdel Boulmakoul: A Rule-Based Approach to Prioritization of IT Work Requests Maximizing Net Benefit to the Business. RuleML 2007: 53-62 |
18 | EE | Liya Wu, Gilad Barash, Claudio Bartolini: A Service-oriented Architecture for Business Intelligence. SOCA 2007: 279-285 |
2006 | ||
17 | EE | Jacques Philippe Sauvé, Rodrigo Rebouças, Antão Moura, Claudio Bartolini, Abdel Boulmakoul, David Trastour: Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes. DSOM 2006: 173-184 |
16 | EE | Claudio Bartolini, Mathias Sallé, David Trastour: IT service management driven by business objectives An application to incident management. NOMS 2006: 45-55 |
2005 | ||
15 | EE | Amir Padovitz, Seng Wai Loke, Arkady B. Zaslavsky, Bernard Burg, Claudio Bartolini: An Approach to Data Fusion for Context Awareness. CONTEXT 2005: 353-367 |
14 | EE | Andrew D. H. Farrell, Marek J. Sergot, Mathias Sallé, Claudio Bartolini: Using the event calculus for tracking the normative state of contracts. Int. J. Cooperative Inf. Syst. 14(2-3): 99-129 (2005) |
2004 | ||
13 | EE | Claudio Bartolini, Mathias Sallé: Business Driven Prioritization of Service Incidents. DSOM 2004: 64-75 |
12 | EE | Markus Salle, Claudio Bartolini: Management by contract. NOMS (1) 2004: 787-800 |
11 | EE | Claudio Bartolini, Chris Preist, Nicholas R. Jennings: A Software Framework for Automated Negotiation. SELMAS 2004: 213-235 |
2003 | ||
10 | EE | Andrew Byde, Michael Yearworth, Kay-Yut Chen, Claudio Bartolini, Nir Vulkan: AutONA: a system for automated multiple 1-1 negotiation. ACM Conference on Electronic Commerce 2003: 198-199 |
9 | EE | Chris Preist, Claudio Bartolini, Andrew Byde: Agent-based service composition through simultaneous negotiation in forward and reverse auctions. ACM Conference on Electronic Commerce 2003: 55-63 |
8 | EE | Andrew Byde, Michael Yearworth, Kay-Yut Chen, Claudio Bartolini: AutONA: A System for Automated Multiple 1-1 Negotiation. CEC 2003: 59-67 |
7 | EE | David Trastour, Claudio Bartolini, Chris Preist: Semantic Web support for the business-to-business e-commerce pre-contractual lifecycle. Computer Networks 42(5): 661-673 (2003) |
2002 | ||
6 | EE | Claudio Bartolini, Chris Preist, Nicholas R. Jennings: Architecting for Reuse: A Software Framework for Automated Negotiation. AOSE 2002: 88-100 |
5 | EE | David Trastour, Claudio Bartolini, Chris Preist: Semantic web support for the business-to-business e-commerce lifecycle. WWW 2002: 89-98 |
2001 | ||
4 | EE | Chris Preist, Andrew Byde, Claudio Bartolini: Economic dynamics of agents in multiple auctions. Agents 2001: 545-551 |
3 | Giacomo Piccinelli, Chris Preist, Claudio Bartolini: E-Service Composition: Supporting Dynamic Definition of Process-oriented Negotiation Parameters (Invited Address). DEXA Workshop 2001: 727-731 | |
2 | EE | David Trastour, Claudio Bartolini, Javier Gonzalez-Castillo: A Semantic Web Approach to Service Description for Matchmaking of Services. SWWS 2001: 447-461 |
2000 | ||
1 | EE | Chris Preist, Claudio Bartolini, Ivan Phillips: Algorithm Design for Agents which Participate in Multiple Simultaneous Auctions. AMEC 2000: 139-154 |