| |
| 2005 | ||
|---|---|---|
| 2 | Nikhilesh Dholakia, Jounghae Bang, Lutz Hamel, Seung-Kyoon Shin: The CRM-KDD Nexus. Encyclopedia of Information Science and Technology (V) 2005: 2803-2808 | |
| 2004 | ||
| 1 | Jounghae Bang, Nikhilesh Dholakia, Lutz Hamel, Ruby Roy Dholakia: Data Mining of CRM Knowledge Bases for Effective Market Segmentation: A Conceptual Framework. ICEIS (2) 2004: 335-342 | |
| 1 | Nikhilesh Dholakia | [1] [2] |
| 2 | Ruby Roy Dholakia | [1] |
| 3 | Lutz Hamel (Lutz H. Hamel) | [1] [2] |
| 4 | Seung-Kyoon Shin | [2] |