| |
| 2004 | ||
|---|---|---|
| 2 | EE | Júlíus Atlason, Marina Epelman, Shane G. Henderson: Call Center Staffing with Simulation and Cutting Plane Methods. Annals OR 127(1-4): 333-358 (2004) |
| 2003 | ||
| 1 | EE | Júlíus Atlason, Marina Epelman, Shane G. Henderson: Customer relations management: service operations: using simulation to approximate subgradients of convex performance measures in service systems. Winter Simulation Conference 2003: 1824-1832 |
| 1 | Marina Epelman | [1] [2] |
| 2 | Shane G. Henderson | [1] [2] |