Linda F. Alwitt
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2000
1
EE
Linda F. Alwitt,
Lawrence O. Hamer
: The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions.
HICSS 2000
Coauthor
Index
1
Lawrence O. Hamer
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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