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@inproceedings{DBLP:conf/vldb/Karsner75,
author = {G. R. Karsner},
editor = {Douglas S. Kerr},
title = {Database Experience in the Netherlands PTT (ITCIS)},
booktitle = {Proceedings of the International Conference on Very Large Data
Bases, September 22-24, 1975, Framingham, Massachusetts, USA},
publisher = {ACM},
year = {1975},
pages = {376-404},
ee = {db/conf/vldb/Karsner75.html},
crossref = {DBLP:conf/vldb/75},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
BibTeX
The ITCIS Database (Integrated Telephone Customer Information System) was designed and developed to support multiple real-time and batch applications connected with customer services for the Netherlands Post, Telephone, and Telegraph Service (PIT). All software components are operational and the system is partially implemented. Current effort is involved with the remaining implementation, incorporating changes due to user requests and tuning.
High volume throughput and recovery capability were the dominant requirements associated with the development and, as such, exerted the most influence on the database structure. The first objective of this paper is to present this structure. A secondary objective is to share some enlightening experiences which occurred during the testing phases. Close monitoring was maintained on program performance, which led to subsequent program alternations, often producing suprising inprovements.
Copyright © 1975 by the ACM, Inc., used by permission. Permission to make digital or hard copies is granted provided that copies are not made or distributed for profit or direct commercial advantage, and that copies show this notice on the first page or initial screen of a display along with the full citation.