A Case-Based Architecture for A Dialogue Manager for Information Seeking.

Anne Tissen: A Case-Based Architecture for A Dialogue Manager for Information Seeking. SIGIR 1991: 152-161

@inproceedings{DBLP:conf/sigir/Tissen91,
  author    = {Anne Tissen},
  editor    = {Abraham Bookstein and
               Yves Chiaramella and
               Gerard Salton and
               Vijay V. Raghavan},
  title     = {A Case-Based Architecture for A Dialogue Manager for Information
               Seeking},
  booktitle = {Proceedings of the 14th Annual International ACM SIGIR Conference
               on Research and Development in Information Retrieval. Chicago,
               Illinois, USA, October 13-16, 1991 (Special Issue of the SIGIR
               Forum)},
  publisher = {ACM},
  year      = {1991},
  isbn      = {0-89791-448-1},
  pages     = {152-161},
  ee        = {db/conf/sigir/Tissen91.html},
  crossref  = {DBLP:conf/sigir/91},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

BibTeX

Abstract

In this paper, we propose a case-based architecture for a dialogue manager. The dialogue manager is one of the main components of the cognitive layer of an interface system for information-seeking processes. Information-seeking is a highly exploratory and navigational process and needs therefore elaborated interaction functionality. In our approach, this functionality will be provided by the dialogue manager operating on a set of case-based dialogue plans. In a case-based planning system a new plan will be generated by retrieving the plan which is most appropriate to the user's goals and adapting it dynamically during the ongoing dialogue. We propose a case-based architecture for two reasons. First, operating on old solutions provides a coherent framework which prevents the user from being 'lost in hyperspace'. Second, it allows flexible adaptations, domain dependent ones, using perspectives on domain objects, and domain independent ones, that change the sequence of dialogue steps.

Copyright © 1991 by the ACM, Inc., used by permission. Permission to make digital or hard copies is granted provided that copies are not made or distributed for profit or direct commercial advantage, and that copies show this notice on the first page or initial screen of a display along with the full citation.

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Abraham Bookstein, Yves Chiaramella, Gerard Salton, Vijay V. Raghavan (Eds.): Proceedings of the 14th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval. Chicago, Illinois, USA, October 13-16, 1991 (Special Issue of the SIGIR Forum). ACM 1991, ISBN 0-89791-448-1
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